Job Details
Are you a recent graduate or a young professional interested to work in Forex, the largest financial market of the world?
Join FXTM’s award-winning team and participate in our Graduate Program to become a professional sales manager:
• Receive induction training for 1 month
• Continue to work closely with our sales managers for 3 months as part of your training
• Successful participants will be offered a permanent job with FXTM as an Account Service Manager
Expected Job Roles
Successful Intern will be expected to perform the below responsibilities:
Join FXTM’s award-winning team and participate in our Graduate Program to become a professional sales manager:
• Receive induction training for 1 month
• Continue to work closely with our sales managers for 3 months as part of your training
• Successful participants will be offered a permanent job with FXTM as an Account Service Manager
Expected Job Roles
Successful Intern will be expected to perform the below responsibilities:
- Ensure live chat/company telephone lines are covered throughout office operational hours
- Assist with all client live chat and email enquiries.
- Liaise with the appropriate departments for amendments on existing accounts, and maintenance of client records
- Keep up to date with the company information on website and via internal operational systems.
- Adhere to the company policies and procedures with handling clients’ enquiries.
- Provide daily and weekly reports
- Keep up to date with the company board and website updates
- Provide feedback on localized clients’ related requests
- Informing clients of any new products and promotions that the company is offering
- Following contact with partners, updating CRM with accurate information
- Ability to reach monthly targets